Support

If you encounter any issues with our plugins or have great ideas for improvement, please feel free to submit a request using this form.

🚀 How to Properly Submit a Support Request

To help us assist you as quickly and effectively as possible, please provide the following information:

  1. Describe the problem clearly ✍️

    • What exactly is happening? What error message do you see?

  2. Provide diagnostic data 🖥️

    • WordPress Version: (you can find this under “Tools > Site Health”)

    • PHP Version: (in the same location)

    • Plugin Version: (in the plugins list)

  3. Describe the steps to reproduce 🧭

    • What were you doing when the problem occurred? (For example: “I went to the settings, clicked the ‘Save’ button, and a 500 error appeared”).

  4. Attach screenshots 📸

    • Please upload your screenshots to a free image hosting service (like ImgurLightshotPasteboard.co) and paste the direct link in your message. This helps us see the problem immediately!

  5. Your website URL 🌐

    • Please provide the address of your website where the issue is happening.

Thank you in advance! Your attention to detail helps us resolve your issues faster. 😊

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